Support

Email [email protected]. We answer within one business day.

What to include

• The AWS region and the name of your Arena CloudFormation stack.
• What you expected and what happened, with the time it happened.
• For sign-in or scoring questions, the agent's Connect username. Please do not send customer contact content.

Documentation

The deployment guide, admin scripts and issue tracker are on GitHub.

Billing and cancellation

Subscriptions are billed by AWS Marketplace per active agent-day. Cancel at any time from your AWS Marketplace subscriptions page. Deleting the CloudFormation stack removes Arena and all of its data from your account.